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Possible Staples Security Breach

Fraud is a major concern within the Financial Service Industry. Your Credit Union would like to keep you informed of the newest possible security breach at Staples. To help keep you informed we are asking for all of our members to ensure their contact information is up to date! Cell Phone Numbers & Email Addresses are the quickest form of communication. If you have had any changes in your contact information, please fill out our Notification of Change Form online. 

 

We have received a notification of a possible Staples Breech, at this time we are unsure if any of our members have been affected, but we are asking you to review your account on a daily basis. If you see any fraudulent charges call us as soon as possible at (516) 822-1070 option 2.

 

"KrebsOnSecurity has identified a potential credit card breach affecting Staples Inc. locations in the Northeast, which Staples says it is investigating.

Krebs cited banks on the East Coast, reporting that "it appears likely that fraudsters have succeeded in stealing customer card data from some subset of Staples locations, including seven Staples stores in Pennsylvania, at least three in New York, and another in New Jersey. Staples told Krebs that it has contacted law enforcement."

 

Your Credit Union will be keeping on top of this possible Breach, and will be contacting our Members as soon as we receive more information! Make sure your Contact Information is up to Date!

 

Reminder: In the event your Debit Card is blocked due to Fraudulently Activity, you may visit any of our Shared Branch locations for all your withdrawals. Shared Branch Locator.

 

Notification of Change Form 

11 Ways to Protect against Debit Card Fraud

Tips for you, Our Member.

 

  Update your contact information with your financial institution. Your bank can't ask you about a suspicious charge unless it has your current phone number.

  Copy the customer service phone number from the back of each of your debit or credit cards and keep this list in a separate location from your purse or wallet in case a thief steals the latter.

  Let issuers know your travel dates and destination. If your card gets swiped at an unusual location, the card issuer may decline the suspicious transaction.

  Sign up for online banking offered by your financial institution. These will inform you when particular changes occur, such as irregular card activity.

  Stay away from ATMs that appear dirty or in disrepair. At best, such ATMs may not work when used, and at worst, may be fake machines set up to capture card information.

  Do not use ATMs with unusual signage, such as a command to enter your PIN twice to complete a transaction.

  Watch out for ATMs that appear to have been altered. If anything on the front of the machine looks crooked, loose or damaged, it could be a sign that someone attached a skimming device.

  Avoid using the ATM if suspicious individuals are standing nearby. Criminals may try to distract you as you use the machine to steal your cash, or watch as you type your PIN.

  Be aware that if your card gets stuck in the machine and someone approaches to help, it may be a scam. A criminal may be trying to watch as you enter your PIN code.

  If your card gets stuck in the machine, call your financial institution promptly to report the incident.

  As you key in your PIN, cover the keypad with your other hand to block anyone, or a camera, from viewing the numbers you type.

  Remember to check your account balance on a Daily Basis.

Foreign Currency

NY TEAM FCU is proud to announce our New Service, You can Buy or Sell Foreign Currency with Your Credit Union.

Buy or Sell Foreign Currency

NY TEAM FCU offers you the most convenient, safest and secure method of purchasing foreign currency for 100+ countries without paying exorbitant fees found in airports, hotels and currency exchange outlets throughout the world.

Benefits of Purchasing Foreign Currency through NY TEAM FCU:

    Buy today and go prepared!  Avoid a surcharge fee when using a credit card overseas on purchases.

    Unsure how much foreign currency you'll need?  With the Currency Price Protection service you can purchase up to $1,000 USD of most foreign currencies and return any amount at the same exchange rate as originally purchased.  Please note that this amount will vary from currency to currency.  For Euros and English Pounds, you can purchase up to $2,500 USD with Currency Price Protection and return any amount at the same exchange rate as originally purchased.

    Avoid waiting in long lines after a long overnight flight.

    Avoid unnecessary fees and inflated exchange rates in airports, hotels, and banks.

    Ready to Buy? Fill out our Currency Form to get started!

Foreign Currency Ordering & Delivery Timeframe

Please note that the order cut-off time for next day delivery is 3:00PM, Monday thru Friday, excluding Holidays. For example, if you order is placed by 3:00PM on Tuesday, you have the ability to pick it up at a NY TEAM FCU Hicksville branch on Wednesday. If your order is placed any time after 3:00PM on Tuesday, your order will not be available for pick-up until Thursday. You also have the option for your Currency to be delivered directly to your door or business.

In addition, please note that exotic currencies take an additional 1 - 2 business days to receive. Also, please be aware of Credit Union Holiday Closings when ordering currency. For full details on delivery times on all types of foreign currency, please call us.

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We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

Accounts Federally Insured to $250,000 by National Credit Union Administration an agency of the U.S. Government

The NCUA Insurance Call Center, at (800) 755-1030, ext. 1, operates from 8 a.m.-6:30 p.m. Eastern time, Monday through Friday. Experts are available to answer questions about NCUSIF coverage.
 

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